Refund policy

Return and Refund Policy

Last updated: September 5, 2026

At Dapper Feet, customer satisfaction is our top priority. We offer a transparent, hassle-free return and refund process across all our service locations (United States, United Kingdom, Australia, France, and Germany).

30-Day Return Window

You have 30 days from the date your package is delivered to request a return. Requests submitted after 30 days cannot be accepted for a return or refund.

Eligibility Criteria

To qualify for a valid return:

  • Items must be unworn, unwashed, and free from perfume, pet hair, or alterations.

  • Original product tags and manufacturer packaging must be completely intact.

  • Proof of purchase (order confirmation or invoice number) is required.

  • Final sale clearance items cannot be returned.

How to Initiate a Return

  1. Contact our customer support team at contact@dapperfeet.store with your order number and the reason for your return.

  2. Our support team will review your request within 24–48 hours and provide detailed return authorization instructions alongside our verified return address.

  3. Securely pack the item and ship it using a trackable courier service.

(Please do not send items back to the address on the shipping label without contacting us first, as unauthorized packages will be refused).

Damaged, Defective, or Incorrect Items

Please inspect your delivery immediately upon receipt. If you receive a defective, damaged, or completely incorrect clothing piece:

  • Email contact@dapperfeet.store within 48 hours of delivery.

  • Attach clear photos showing the defect, tag, and original packaging.

  • We will send a free replacement immediately or issue a full 100% refund without requiring you to pay return shipping fees.

Return Shipping Costs

  • Defective or Wrong Items: Free. We cover all associated shipping replacement and return costs.

  • Customer Remorse / Size Changes: If you wish to return an item due to personal preference or sizing, the customer is responsible for the return postage fee.

Refund Processing & Timeline

  • Once your returned package arrives and passes inspection, we will notify you by email regarding the approval of your refund.

  • Approved refunds are automatically issued to your original method of payment within 5 to 7 business days.

  • Depending on your card issuer or bank, processing times may vary slightly before funds post to your statement.

Contact Us

For any questions regarding returns or refunds:

  • Store Name: Dapper Feet

  • Email: contact@dapperfeet.store

  • Phone: +447727186653

  • Business Address: 1000 Turtle Creek Dr, Hattiesburg, MS 39402, United States